Fresh Thinking Appliance Care
Washing Machine Repair & Support When You Need It Most
Need to fix a fault with your washing machine? Whether it’s not spinning, making unusual noises, or showing error codes, our Repair & Care option provides expert help, including access to professional appliance engineers and UK based Helpdesk repair support. This flexible add-on works alongside our standard Appliance Care Plan, giving you extra protection and support when unexpected faults occur, right when you need it most. Plus, enjoy all the benefits of our standard Appliance Care Plan.
What’s Included In Our Washing Machine Care Plan
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Unlimited Support -
Annual Health Check -
Free Replacements -
Error Code Support
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No Hidden Costs -
Expert Appliance Engineers -
Flexible Coverage
Unlimited Support
Annual Health Check
Every year, we actively offer a health check for each home appliance on your care plan. This ensures all your appliances remain in great shape.
Free Replacements
No Hidden Costs
What you see is what you get: no excess fees, affordable pricing, free repairs, and free replacements. Proactive appliance care with absolute peace of mind!
Expert Appliance Engineers
What’s Covered
Washing Machine Repair & Care
Do you have an appliance with a pre-existing fault? No problem! For just £6 extra per month on your care plan, we’ll arrange a repair now. You’ll be covered for all future appliance maintenance and replacements, including diagnostics and repairs. Our annual health check service helps spot issues early and fix them fast. It’s that simple. Plus, our Help & Advice page covers most home appliances and brands, helping you with queries like ‘why is my freezer leaking’, ‘my washing machine isn’t spinning’, or ‘how do I clean an air fryer’.
Parts are included up to £250. If the parts cost more than that, you’ll just need to pay the difference – we’ll take care of the rest.
If your existing home appliance can’t be fixed, we’ll find you a replacement at cost price – hassle-free.
This 12-month care plan, whether your appliance is repaired or replaced at cost price, includes all our usual great care plan benefits.
Easily Manage All Of Your Appliances And Save Money
Care Plans That Protect Your
Washing Machine
And The Planet
At Zest Group, helping to care for your washing machine means helping to care for our planet. Every care plan helps extend the life of the appliances covered, reducing waste and avoiding unnecessary replacements. By focusing on maintenance and repair, Zest and our customers prevent thousands of tonnes of electronic waste from reaching landfill each year. With early maintenance checks, we keep appliances running longer and environmental impact lower. Save money and make a real difference, one spin at a time.
Our appliance engineers use Allstar fuel cards, enabling Zest to participate in EcoPoint’s carbon credits programme. This helps us reduce our carbon footprint through EcoPoint-led initiatives like forest planting, industrial process improvements, and transportation efficiency. Find out more at allstarecopoint.co.uk
Need Help With Your Washing Machine?
Wondering how to maintain your washing machine or fix common problems like spin cycle issues, irritating error codes, or a noisy drum?
Our Appliance Care Plan offers affordable, sustainable support – from annual health checks to expert help with fault diagnosis, maintenance tips, and repair support. Schedule health checks at your convenience and group multiple home appliances into one appointment. If our experts find any issues, we may be able to fix them during the appointment or offer a free replacement. Our UK based Helpdesk and trusted appliance engineers are here to help, and we look after all major brands, including Bosch, Samsung, Hotpoint, and many more. It’s all designed to help extend the life of your appliances.