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A Guide To Understanding Miele Fridge Freezer Error Codes And Solutions

We know how important it is to keep your fridge freezer running smoothly, especially when it’s a premium brand like Miele where replacement parts can come at a high cost. If an error code appears, use our complete list of Miele error codes to help diagnose the issue. If you need further expert advice, Zest’s Helpdesk team is always here to support you with all your home appliances.

Take a look at our appliance care page to learn more about our care plans – designed to give you peace of mind and expert support whenever you need it.

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Error CodeDescriptionSolution
F0

This is a technical fault that you cannot remedy yourself.

Contact us about our Repair & Care option if your appliance is broken.
F0-F3 or S1-S3

This is a technical fault that you cannot remedy yourself.

Contact us about our Repair & Care option if your appliance is broken.
F1

This is a technical fault that you cannot remedy yourself.

Contact us about our Repair & Care option if your appliance is broken.
F2

This is a technical fault that you cannot remedy yourself.

Contact us about our Repair & Care option if your appliance is broken.
F3

This is a technical fault that you cannot remedy yourself.

Contact us about our Repair & Care option if your appliance is broken.
F4

This is a technical fault that you cannot remedy yourself.

Contact us about our Repair & Care option if your appliance is broken.
F5

This is a technical fault that you cannot remedy yourself.

Contact us about our Repair & Care option if your appliance is broken.
F114

The freezer section evaporator sensor is faulty.

Contact us about our Repair & Care option if your appliance is broken.
F120

Mains voltage is occasionally too low, or fluctuates significantly. 

Have the mains voltage checked by a qualified electrician.
F121

The ice cube maker is defective.

Switch the appliance off and back on again and check that the water inlet is open. If the problem persists, contact us about our Repair & Care option if your appliance is broken.
F141, F142, F143

The fridge compartment door has been open for 15-45 minutes.

Close the fridge compartment door.
F144, F145, F146

The freezer compartment door has been open for 15-45 minutes.

Close the freezer compartment door.
F383

The fresh water inlet hose (if present) is kinked.

Undo the kink so that the fresh water can flow through the water inlet hose.
F383

The water container is not correctly fitted. 

Remove the water container, clean the surface underneath the water container, and line up the water container on the guide rail. Then push it back as far as it will go.
F383

The float switch in the water container cannot move freely.

Check whether the float switch inside the water container moves when the container is shaken. If the float switch is jammed, clean the water container and remove the blockage.
F383

There is a software fault.

Set the desired temperature in the freezer section to -18°C for at least 48 hours.
F383

There is a fault affecting the magnet for activating ice cube production (including the water intake).

Proceed as follows to check whether the magnet is still there. Slide the ice cube maker drawer into the top compartment of the freezer section. There is a holder clipped to the left hand handle of the door. The magnet is located behind the holder. If the fault persists, contact us about our Repair & Care option if your appliance is broken.
F384, F385

The refrigeration appliance software has crashed.

Disconnect the appliance from the mains. After 2 minutes, reconnect the appliance tot he mains. Switch the appliance back on. If the appliance can be operated, reset it to its factory default settings under the “Settings” menu option. If the fault persists, contact us about our Repair & Care option if your appliance is broken.

Need To Take Action?

If you own a home appliance, from kitchen gadgets to home tech, our standard Appliance Care Plan helps keep your equipment running smoothly. If you notice any faults, don’t worry with the optional Repair & Care upgrade, we can have an engineer out to you quickly.
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