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Fresh Thinking Appliance Care
Broken Fridge? Fast Fridge Care & Performance Support

Experiencing problems with your fridge? Our Repair & Care option provides expert support to get faults fixed quickly and professionally. This flexible add-on works alongside our standard Appliance Care Plan, giving you extra protection and support when unexpected faults occur, right when you need it most. Receive annual health checks and expert repair support from our trusted appliance engineers for cooling faults, thermostat issues, and door seal problems, among others.
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What’s Included In Our Fridge Care Plan

A smarter alternative to fridge insurance – designed to keep your appliance running smoothly. Whether it’s a Samsung, Whirlpool, or Bosch fridge, we provide expert support to resolve common issues quickly and affordably, including cooling faults, thermostat problems, and control issues. We’re here to help. From just £2.13 per appliance per month, you get:

  • Unlimited Support
  • Annual Health Check
  • Free Replacements
  • Error Code Support
  • No Hidden Costs
  • Expert Appliance Engineers
  • Flexible Coverage
Zest Plan van icon used by appliance engineers for home appliance repairs and visits

Unlimited Support

With our home Appliance Care Plan, should your fridge break down, we’ll look to send an engineer to repair it. You can also contact our helpdesk, or browse articles and guides online.
Zest Plan van icon used by appliance engineers for home appliance repairs and visits

Annual Health Check

Every year, we actively offer a health check for each home appliance on your care plan. This ensures all your appliances remain in great shape.

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Free Replacements

If your fridge is faulty and can’t be repaired or is beyond economical repair, we will look to replace it with one of the same or a similar specification at no cost to you.
Zest Plan van icon used by appliance engineers for home appliance repairs and visits

No Hidden Costs

What you see is what you get: no excess fees, affordable pricing, free repairs, and free replacements. Proactive appliance care with absolute peace of mind!

Oven with a dog beside it, representing a household appliance covered by Zest Protect

Expert Appliance Engineers

Trusted appliance engineers local to you with decades of combined experience. With no callout fees, parts, or replacement costs, our service reflects a commitment to quality and customer satisfaction.
Zest Plan van icon used by appliance engineers for home appliance repairs and visits

What’s Covered

Flexible coverage for white goods, brown goods, and home tech. From fridges to microwaves to audio systems, our care plan helps extend the life of all your home appliances.

Repair & Care – Fridge

Do you have an appliance with a pre-existing fault? No problem! For just £6 extra per month on your care plan, we’ll arrange a repair now. You’ll be covered for all future appliance maintenance and replacements, including diagnostics and repairs. Our annual health check service helps spot issues early and fix them fast. It’s that simple. Plus, our Help & Advice page covers most home appliances and brands, helping you with queries like ‘why is my freezer leaking’, ‘my washing machine isn’t spinning’, or ‘how do I clean an air fryer’.

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Parts are included up to £250. If the parts cost more than that, you’ll just need to pay the difference – we’ll take care of the rest.

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If your existing home appliance can’t be fixed, we’ll find you a replacement at cost price – hassle-free.

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This 12-month care plan, whether your appliance is repaired or replaced at cost price, includes all our usual great care plan benefits.

Care Plans That Protect Your Fridge And The Planet

Repairing and maintaining your fridge doesn’t just save money – it helps reduce waste and protect the planet. Each care plan helps extend the life of your device, preventing unnecessary replacements and cutting down on landfill. With regular maintenance checks and expert support, we keep fridges running longer and reduce their environmental impact. Together, we’re reducing electronic waste and building a more sustainable future – one perfectly chilled snack at a time.

Our appliance engineers use Allstar fuel cards, enabling Zest to participate in EcoPoint’s carbon credits programme. This helps us reduce our carbon footprint through EcoPoint-led initiatives like forest planting, industrial process improvements, and transportation efficiency. Find out more at allstarecopoint.co.uk

Keep It Cool – Expert Fridge Support Made Easy

Trying to figure out how to clean your fridge or wondering, “why is my fridge noisy?” Our appliance engineers offer fridge support and maintenance services and can help you understand refrigerator error codes to keep your fridge performing at its best.

With our Appliance Care Plan, you’ll receive annual health checks, fridge repair advice, and expert support to keep your appliance performing at its best. Schedule maintenance visits at your convenience and group multiple appliances – like fridges, freezers, and dishwashers – into one appointment.

If our engineers identify a problem, they may be able to fix it during the visit or offer a free replacement if repair isn’t possible. Affordable, flexible, and focused on sustainability, our Appliance Care Plan helps maintain performance, extend the life of your appliances, and reduce electronic waste.

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