Help & Advice

At the heart of every customer call is a team that truly cares. This includes people like Natalie, our Helpdesk Manager, who has been with Zest for 16 years and is dedicated to ensuring our customers receive the support they need to keep their essential appliances running smoothly. Customer service is central to everything we do. Even when appliances are working well, we offer annual health checks to help prevent breakdowns and keep everything running efficiently. We’re here to provide guidance, expert advice, and ongoing support to give you peace of mind.

Then there’s Mark, our Central Operations Manager, who makes sure our engineers are in the right place at the right time – coordinating schedules, resources, and logistics to keep everything running smoothly behind the scenes. He ensures our team is always prepared and our customers are never left waiting. These are just a few of the people working hard to make life easier for you, every step of the way.